BINANCE CUSTOMER SERVICE PLUS

On the plus side, if your account is compromised, you can use the automated system to quickly freeze your account - sans the help of a live agent. To reiterate, unless you have questions about the Coinbase Card (a debit card that lets you spend and earn crypto), Coinbase isnвЂ™t going to roll out the red carpet of live support for you. For all other customers, Coinbase offers automated phone options.вЂќ The message then proceeded to list a menu of options for their automated service, including locking oneвЂ™s account and filing a complaint related to an existing support case. At this time, live agent support is only available to existing US-based Coinbase Card customers. A recorded message said, вЂњThanks for calling Coinbase. Out of curiosity, I dialed the number at 3:40 p.m. According to CoinbaseвЂ™s Contact Us page (opens in new tab), you can only use this number to connect with an automated system that will help you freeze your account if you suspect itвЂ™s been compromised, but they вЂњdo not offer any phone support with a live agent.вЂќ With many Coinbase users dragging it through the mud for its subpar customer service, I did a little sleuthing to determine whether CoinbaseвЂ™s customer support is as bad as they say it is.Д¬oinbaseвЂ™s customer support number is 1-88, but donвЂ™t think for one second that youвЂ™ll find a live agent to help you. The beginner-friendly trading platform made headlines for neglecting its customersвЂ™ sticky situations, leading to a class-action lawsuit seeking up to $5 million in damages. Coinbase customer supportД¬oinbase, the most popular cryptocurrency exchange in the US, is in scalding hot water for its unsatisfactory customer service. Still, this investigation allowed me to conclude which platform offers the quickest, most competent customer support. Although I could make accounts on all three exchanges, IвЂ™m blocked from trading cryptocurrencies on their platforms, so I could only ask basic questions about my account or the exchangeвЂ™s services.

I would have preferred to ask more challenging questions that truly test the mettle of the five top crypto exchanges, however, platforms such as Binance US, Kraken and KuCoin do not serve New York residents. ItвЂ™s worth noting that I did face some limitations. Cryptocurrency exchange (Image credit: Getty)ДЇor phone support, I chose, вЂњIf I passed away, how can a family member gain access to my crypto funds?вЂќ For email support, I went with, вЂњWhat is the best way to earn interest on crypto on your platform?вЂќ And finally, for Twitter, I asked, вЂњIf I lost or forgot my password, what steps do I need to take to recover my account?вЂќ

Binance customer service